
April 3, 2025
Does AI care about you as much as a store clerk?
A lot has been said about AI. A lot has also been said about the demise of customer service—whether true or greatly exaggerated. And a lot has been said about AI’s potential to...
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April 2, 2025
Thy shalt not steal – especially from a convenience store
Traditionally speaking, when it comes to shrink, convenience stores worry mostly about retail crime, such as break-ins and criminals pocketing items or performing...
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April 1, 2025
Convenience refocuses on what’s good for your health
It used to be that convenience stores were the places to buy smokes, chips and coffee – but this is changing rapidly. Forty-five percent of respondents in NACS’ latest...
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