Request demo

Store Performance Management – When to blame a manager | Pocket guide for owners

December 3, 2024
3 min read

Try TrafficZoom’s AADT metrics today with a free trial

Get instant access now

Being profitable in retail business is not easy. And the c-store business is no exception to this fact.

Some c-store operators feel that it is just natural that not all of their stores will be successful. There’s a persistent view that this business follows the 1/3, 1/3, 1/3 rule, which says most of the time, if you have nine stores, 1/3 of them are “A” stores, 1/3 of them are ”B” stores and 1/3 of them are “C” rated stores. This rating is based on the profitability of the stores.

When the store operators are guided by this simplistic “rule” they consider it normal that only 1/3 of their stores make good money, while 1/3 is catching up to these, and the other 1/3 barely breaks even.

But you don’t have to accept this situation blindly. Sure, there are some store locations where traffic just dried out, or the population is drifting away. But in many cases, and even under the aforementioned circumstances, it is up to the store management to improve the store performance, maybe with the help from the higher echelon of management.

Before writing the store off as a loser, look at the data. Check the demographics of the area: does it lose the population or is it stable? What about the median income stats? Is the income growing proportionally with inflation and rising prices? Get the latest traffic data, not just for the primary road the store faces, but on the secondary and adjacent roads in the trade area, and observe the trends.

If the population did not decline, income is stable and traffic is robust, then the reasons for the store not being a cash cow it should be, is inside the store -  and you have to have a heart-to-heart conversation with the store manager.

Oh, and all that data we mentioned earlier? Make sure it comes from a reliable, experienced provider, committed to supplying only accurate, cross-verified and human-checked analysis – like Ticon.

This is some text inside of a div block.
This is some text inside of a div block.
More for you
January 31, 2025
It Didn’t Take a Constitutional Amendment This Time Around

This was reported in a NACS publication: “The White House Office of Management and Budget (OMB) has withdrawn...

Read
January 30, 2025
Cutting Workforce Saves On Expenses, But Does It Increase Revenue?

Last week BP (also known as “Beyond Petroleum”) announced that it plans to fire about 4,700 of its employees as a part of its cost-savings plan that...

Read
January 29, 2025
“All we want are the facts, ma'am” | EV analytics for EV charging business

In the sea of news there are continents of opinions and small islands of facts. And facts, as our second president stated, are stubborn things. We may...

Read

Let’s discuss your next site selection move

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.