The convenience industry publications call for our attention to the growing necessity for convenience stores to adopt delivery services amid rising consumer demand for speed and accessibility. With customers increasingly expecting essentials at their doorstep, retailers must adapt to stay competitive. The piece outlines key benefits: meeting consumer demand for convenience, boosting revenue by reaching new customers, and staying relevant in a digital-first retail landscape. It emphasizes that delivery isn’t just a luxury anymore—it’s a baseline expectation, especially post-COVID, as contactless shopping habits persist and busy lifestyles drive demand for quick solutions.

Enter Ticon, a game-changer for convenience stores aiming to Know Your Customer (KYC) on a deeper level. Ticon’s AI-based location intelligence platform offers retailers the tools to analyze real-time data, including demographics, historical traffic data, traffic patterns, and local behaviors. By partnering with Ticon, stores can pinpoint exactly where demand for delivery is highest - say, a neighborhood of young professionals who value late-night snack runs or a suburban area with families needing quick household essentials. This isn’t just about delivering products; it’s about delivering to the right people at the right time.

Ticon’s insights also help retailers tailor their offerings. For example, if data shows a spike in demand for energy drinks in a college-heavy area, stores can prioritize those items for delivery promotions. Understanding customer patterns through location intelligence means retailers can optimize routes, reduce delivery costs, and enhance satisfaction - building loyalty in a crowded market.

As the experts note, staying competitive requires embracing technology. Ticon ensures that convenience stores don’t just keep up but stand out by knowing their customers better than the competition, turning delivery into a strategic advantage.

Call us to start a dialogue about your next steps to KYC!